Contact Us

Get Started With a Free Phone or Online Quote

How It Works

Contact us or post you enquiry through our website, then Relax. On your request our professional staff will estimate the competitive price for you. And thereon we will take off your stress and start our removal and delivery process as per your schedule.

Get an Estimate

It is an easy process, send your enquiry through our online form. Our professional staff will revert with an competitive price that suits your budget.

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Plan Your Move

Notify us when you are ready with your packages and items for removal. Our packaging team will meet you with all their lifting gears ready.

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Schedule Your Move

Let us be informed with your scheduled date and time. Our drivers will be at your doors  with suitable vehicle for removal process

HOW DO I GET A QUOTE?

Please select order details on our quote form and you will be able to obtain a quote immediately sent to you via email with your reference number, which you can use to contact us to arrange any needed service. 

HOW MANY MEN WILL I NEED?

Please, consider to select at least 2 men if there are heavy and/or large items that need to be moved

HOW DO I CANCEL MY BOOKING?

To cancel an order please Email or Text your cancellation request including your ref. number. Please let us know at least 48 hours before your day move otherwise cancellation fee will apply.

WHAT IS THE SUITABLE VAN SIZE FOR ME?

We can help you with the van size,  please contact us between 8am – 6pm and one of our representatives will be happy to help you with any questions you may have.

WHEN I WILL GET MY BOOKING CONFIRMATION?

If you place your order within our office working hours, we will verify all details and we will send you an Email and Text Message (SMS on your mobile) confirmation within 60 minutes.

If you didn’t receive your confirmation email and text, please contact our office urgently.

HOW DO I PAY DEPOSIT?

No deposit is required for local transfer. we will take deposit only for interstate and long moves.

CAN I MOVE AT THE WEEKEND?

Yes, our drivers operate 7 days a week from 7am till 10pm. We do not charge extra on the weekend as our competitors. Same rates all week!

WILL YOU ARRANGE PARKING PERMITS?

NO. All our customers are obligated to arrange parking permit for the van.

PARKING PERMIT
We can provide vehicle details upto 24 hours before the date of service. If you don’t provide parking permit then you are obligated to pay Penalty Charge Notice. However if we get a Penalty Charge Notice ticket we will send you a copy of it as proof and the money will  be charged.

Our Locations

We serve entire Melbourne suburbs. No destination is far for us, we do all your heavy lifting and make you stress free.

DANDENONG

Victoria – 3175

0435 264 550

 

ESSENDON

Victoria – 3040

0435 264 550

MELBOURNE CBD

Victoria – 3000

0435 264 550

GEELONG

Victoria – 3220

0435 264 550

Get in Touch

0435 264 550
info@jaysremoval.com.au

Open Hours

8AM – 8PM Everyday

Our Office

Melbourne
Victoria, Australia

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